How to Ride the STAR bus

HOW TO RIDE THE FIXED ROUTE SYSTEM

 

1. Obtain a Schedule and Choose your Route. Check Directory and find your stop.

2. Wait at a Designated Bus Stop.

3. Board the Bus. Wait for passengers to exit then make sure your getting on the right bus.  If you are unsure just ask the driver.  They will be happy to help you.

4. Pay your Fare. Drivers do not carry change, so you must have the correct amount.  if you have a pass it must be shown to the driver each time you board.

5. Enjoy the Ride!

6. Getting Off the Bus. Pull the signal cord or tell the driver about one block before the stop you want to get off, to give plenty of warning.  Make sure to take all your belongings.  Never walk in front of the bus; wait for it to leave the stop.  Transfer tickets will be given out by the drivers when asked.  They are for that day only and only at the transfer station.

 

If you live inside the Fixed Route area and have a barrier that would prevent you from making it to a bus stop, a deviation can be scheduled.  To be eligible for a deviation please contact the office to have an application sent to you.  The application has to be sent back to STAR and approved before a deviation can be scheduled.

 

Please be mindful of safety and consideration.

  • Keep aisle free of feet or other objects.
  • Leave front seats for elderly, those with disabilities or small children.
  • Only bring what  you can carry on the bus in one trip.  The driver will not wait for you to get off for another load of stuff.
  • No food or drink.
  • No smoking.
  • No weapons or flammables.

Once again Bus drivers do not carry cash and cannot make change.  Please have exact fare when you get on.

Demand Response

The Demand Response Paratransit is still available to those outside the fixed route service area on a first come first serve basis.  Monday through Friday (except holidays) 7:00am to 5:00pm.  This includes all areas outside the City of Rock Springs.

How to ride demand response

 

If you live outside of the fixed route area the demand response paratransit operates by appointments with 24 hours notice, no later than 5:00pm the day before .   STAR Transit demand response has what is called a 15 minute window, if your pick-up is scheduled for 8:00am , the bus may arrive anytime between 7:45am and 8:15am.  After the bus arrives the driver is only permitted to wait 3 MINUTES then they must leave with or without you.

"NO SHOW" RIDES

A ride is considered a "NO SHOW" if a driver shows up for your scheduled ride and you don't!  You will be charged $2.00 for each "NO SHOW" and riders failing to pay will not be able to ride until the charges are paid. On demand response only.

CHILDREN RIDERS

Children under 10 must be accompanied by an adult.  Up to 2 children may ride with a adult for free each additional child costs $.50 for fixed route and $1.00 for demand response.

 

How to Ride Between Green River and Rock Springs

 


Green River Park & Ride to Rock Springs Transfer Station

6:30am     7:30am     8:30am

12:30pm     3:30pm     4:30pm     5:30pm

 

Rock Springs Transfer Station to Green River Park & Ride

7:00am     8:00am     1:00pm

3:00pm     4:00pm     5:00pm     6:00pm

The Green River Park &Ride is located at 50 W Railroad across from The Brewery.

If you are catching the bus at the Green River Park & Ride or the Rock Springs Transfer Station and your final destination is within the route system you do not have to call 24 hours in advance.  However, if you need a ride from your home or your final destination is outside  the route system, 24 hours advance notice is required.  If you have any questions please call before you ride.

How to ride from/to Reliance and north of Rock Springs

24 hour advance notice is required.

 

Reliance/North of Rock Springs

7:00am     9:00am

11:00am     2:30pm     5:00pm